The City of Yoakum is currently utilizing the CodeRED Emergency Notification System through Emergency Communications Network, Inc., of Ormond Beach, Florida. The CodeRED system gives city officials the ability to deliver pre-recorded emergency telephone notification/information messages to targeted areas or the entire city at a rate of up to 60,000 calls per hour.
What is CodeRED?
The CodeRED Emergency Notification System is a fast communication service allowing the City of Yoakum to notify citizens of an emergency situation. It enables the City to provide mass notification (up to 60,000 calls per hour) quickly and easily. This service is free to all City of Yoakum residents and businesses located within our local calling area.
How will I benefit from this service?
This high-speed telephone system will allow the City of Yoakum to contact participants to provide information about any critical situation, what action needs to be taken, and notification that the situation has been resolved.
What do I have to do to receive this benefit?
To receive CodeRED warnings, you must register your home, cell phone, or business phone number in the CodeRED database. Be cautioned that such systems are only as good as the telephone database supporting them. "If your phone number is not in the database, you will not be called". If your phone number is listed in the local phone directory, that number is in our database. To ensure no one is omitted, we urge all individuals and businesses to log onto the CodeRed Website. Those without Internet access may visit a library to use a computer to register or call the City of Yoakum at 361-293-6321, Monday through Friday, (8AM-5PM) to give their information over the phone. Required information includes first and last name, street address (no PO Box), city, state, zip code, and a primary phone number; additional phone numbers are optional.
How does it work?
The CodeRED system is a geographical based notification system, which means street addresses are needed to select which phone numbers will receive emergency notification calls in any given situation. The system works well for cell phones too, but we have to have a street address. People who have recently moved but kept the same listed or unlisted phone number also need to change their address in the database.
CodeRED delivers the important message through a high-speed telephone calling system to phone numbers on the CodeRED database. City staff will access CodeRED via a secure portal on the web. A "call area" will be selected identifying street addresses. Telephone numbers will be matched up electronically to the addresses within the selected area. A pre-recorded message will be sent out via the telephone with information about the incident and possibly instructions for action to be taken.
For those who are hearing impaired, the sign up form offers a TDD ONLY option for tone delivery of emergency messages. Messages delivered to phone numbers marked TDD will only be delivered in a TDD/TTY format.
What should I do if I receive a CodeRED message?
* Listen Carefully * Follow the Instructions provided * Don't hang up until you hear the entire message (the message will not be repeated) * DO NOT call 9-1-1 unless instructed to do so (you will only tie up emergency lines)
What should I do if I don't receive a message?
Your area of the community may not be affected. In which case, you won't receive a call even if it's only a block away.
What is CodeRED used for?
CodeRED will be used for significant incidents and events where the timely notification of an affected population or geographic area is essential.
What will appear on my Caller ID?
You will know the call is from us when the number displayed on your Caller ID shows Emergency Notification 866-419-5000.
Feel free to label and program CodeRED into your Caller ID memory. If you would like to hear the last message delivered to your phone, simply dial the number back.
Code Red
Examples of times when the CodeRED System may be utilized: